Commitment to Quality

A meticulous approach to everything we do means close control of each step of service delivery to assure exceptional quality for our customers throughout the relocation process.
TBP has embraced quality programs and systems like no other in our industry.
By providing innovative service excellence TBP has grown from a single office in 1986 into an industry leader with more than 2,200 team members and 100 Plus offices across country. Service quality is at the heart of everything we do and we set the standards for our industry

 

Our commitment to provide excellent service is demonstrated through:

Timely response to all requests High levels of communication Single point of contact with decision making power Knowledge of relocation best practices

Support from candidacy to employee status Consideration of the needs of the entire family Innovative solutions from personalized high-touch support to online tools Frequent reviews to ensure our performance exceeds expectations